Privacy Policy

Last updated: July 28, 2026

This Privacy Policy describes how Melie et Toi (the "Site", "we", "us", or "our") collects, uses, and protects your personal information when you visit our website, use our services, make a purchase, or communicate with us.

By using our website and services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised "Last updated" date.

How We Collect and Use Your Personal Information

To provide you with our services, we collect personal information from different sources depending on how you interact with Melie et Toi.

We may use your information to:

• Process and fulfill your orders

• Arrange delivery and provide order updates

• Respond to customer inquiries

• Improve our website and shopping experience

• Send promotional updates (if you choose to receive them)

• Prevent fraud and protect our customers and business

Information We Collect

Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

• Name

• Phone number

• Email address

• Shipping and billing address

• Order details

• Payment confirmation information

• Messages or communications you send to us

Providing this information allows us to process your orders and provide customer support.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device information

• Browser information

• IP address

• Website usage information

We may use cookies and similar technologies to improve your browsing experience and understand how customers use our website.

Cookies

Our website uses cookies to improve your shopping experience, remember your preferences, analyze website traffic, and improve our services.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.

How We Share Your Information

We may share your information with trusted third parties when necessary to provide our services, including:

• Payment processors to complete transactions

• Delivery partners to ship your orders

• Website and technology providers that help us operate our store

• Customer support services

We do not sell your personal information to third parties.

Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before providing any personal information.

Children's Privacy

Our products are designed for children, but our website is intended for use by adults. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Security of Your Information

We take reasonable steps to protect your personal information. However, no online method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Withdraw consent for certain uses of your information

• Manage your communication preferences

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Melie et Toi
📧 Email: [your email address]
📱 Phone / WhatsApp: [your phone number]

Thank you for trusting Melie et Toi 🤍